iStore Shopping Survey

The store will not work correctly in the case when cookies are disabled.

JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

We use cookies to manage performance, advertising and customer experience. Learn more

Free iCare Plus with all iPhone purchases. Cash or Contract. Exclusively available at iStore

Toggle Nav

Mac
- - - Shop Mac Range
    - MacBook Air
    - MacBook Pro 13-inch M1
    - MacBook Pro 13-inch
    - Mac mini
    - iMac M1
    - iMac
    - Mac Pro
    - Mac Accessories
iPhone
- - - Shop iPhone Range
    - iPhone 13 Pro and 13 Pro Max
    - iPhone 13 and 13 mini
    - iPhone 13 Accessories
    - iPhone 12 Pro
    - iPhone 12 and 12 mini
    - iPhone SE
    - iPhone 11
    - iPhone XR
    - iPhone Accessories
iPad
- - - Shop iPad Range
    - iPad Pro M1
    - iPad Pro
    - iPad Air
    - iPad 9th Gen (new)
    - iPad 8th Gen
    - iPad mini 6th Gen (new)
    - iPad accessories
Apple Watch
- - - Shop Watch Range
    - Watch Series 7
    - Watch Series 6
    - Watch SE
    - Watch Series 3
    - Watch Accessories
AirPods
- - - Shop AirPods Range
    - AirPods
    - AirPods Max
    - AirPods Accessories
Accessories
- - - Shop Accessories Range
    - iPhone 13 Accessories
    - Smart Home
    - Covers & Screen Protectors
    - Bags & Sleeves
    - Charging
    - Storage
    - Headphones & Speakers
    - Cables & Docks
    - Photo & Video
    - Connected Accessories
    - Learn more about Accessories
iStore Cellular
- - - Browse Contracts
    - Contract Application
Services
- - - Our Services

My Account
Welcome

Already registered?

If you have an account with us, please log in.
Log In

New Here?

Registration is free and easy!
Create an Account

Account

Welcome back,

My Account My Orders Account Information Address Book My Product Reviews Preference Centre My iCare Pre-Orders My Events My Tech Bookings
Log In

Skip to Content

Search

Search

Thank you for choosing iStore. Please rate your shopping experience - your feedback is extremely valuable to us.

Give Feedback

iStore Shopping Survey

Your Details

First Name

Last Name

Email Address

iStore Purchased From

Product Purchased

Survey Questions

1) How would you rate your experience of the iStore you visited?

12345678910

1.1) What areas can we improve on?

After-sales serviceCellular contract processGeneral ServiceInformation on benefitsPoint of Sale queueProduct knowledgeStaff attitudeStock availabilityWait time to be assisted

1.2) What made your sales experience a good one?

After-sales serviceConvenienceFor the product onlyFriendly staffGeneral service is fantasticiStore added benefitsKnowledgeable staffRange of products available

2) Which of the following iStore Added Benefits influenced your decision to purchase your product from iStore over another retailer?

iCare Plus Extended Warranty with damage coverFree Training (By Appointment Only)Free Setup of your new Apple Product (By Appointment Only)Mac/iPhone/iPad available on cellular contractTrade-inNone

2.1) Where did you find out about the iStore Added Benefits?

TVRadioEmailSocial Media (Facebook, Twitter, Instagram, Youtube etc)In-storeOnline AdvertisingWord of Mouth

3) How likely are you to recommend iStore to your friends and family? (0 - Extremely Unlikely; 10 - Highly Likely)

012345678910

4) Please feel free to comment on your experience at the iStore.

Overall comments.

5) Would you like someone at iStore to contact you regarding your experience?

5.1) Preferred Contact Method?

Contact ID

Sales ID

Store Locator
Book a Repair
Contract Upgrades
Trade In

Company

About Us
Contact Us
Trading Hours
Store Locator
Careers
COVID-19 Portal
iStore Business
iStore Education

Shop iStore

Shop Mac
Shop iPhone
Shop Apple Watch
Shop iPad
Shop AirPods
Shop Accessories
Shop Cellular
Shop Gifts Cards

Learn More

iStore Meets: Training & Events
One-to-One training
Blog

Support

Technical Support
Online Returns and Refunds
Shipping and Delivery

Stay Updated

Sign up for product and service updates here.

Legal
Returns Policy
General Terms & Conditions
Repair Terms & Conditions
Promotion Terms and Conditions

© 2021 iStore. All Rights Reserved.