iStore Shopping Survey

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Thank you for choosing iStore. Please rate your shopping experience - your feedback is extremely valuable to us.

Give Feedback

At which store did you purchase your Apple product?

Store ID

Survey Questions

	Not at all likely	Slightly likely	Somewhat likely	Very Likely	Extremely Likely
How likely are you to recommend the store to a friend or colleague?

	Very dissatisfied	Dissatisfied	Neither satisfied or dissatisfied	Somewhat satisfied	Very satisfied
Store environment
Helpfulness of the entire store team?
Amount of time to receive assistance
Ease of purchasing the product

Please share any feedback you have about your experience at the store.

Do you have time for 4 more questions about your experience at iStore? This will take about a minute to complete:

YesNo

Tell us more

Did a store team member offer you information on the following options for making a purchase?

	Yes	No
Trading in your current device to apply to a new purchase
The cost for paying in full
The cost of paying instalments or cellular plans/contracts
The special offers you can get for your purchase, such as discounts and promotions

Did a store team member tell you about the following in-store services?

	Yes	No
Product set-up (the store team member might have called this "Get-Started")
Product demonstration (individual or group with other customers)
Technical Support

Please Specify here:

Is it the first time you have purchased Apple TV?

Is it the first time you have purchased an iPhone?

Is it the first time you have purchased a Mac?

Is it the first time you have purchased an Apple Watch?

Is it the first time you have purchased Apple Airpods?

Is it the first time you have purchased the Apple HomePod?

Is it the first time you have purchased an iPad?

Was this your first Apple product?

Yes, this is my first Apple productNo, this is not my first Apple product.

Please specify here:

Customer Details

Name:

Surname:

Email Address:

i.e alias@domainname.com

Mobile Number:

SA mobile number WITHOUT the "0" i.e at the start 2782345678

RecordID

ContactID