Only on contract upgrades

T&Cs apply

Upgrade. Trade in.

Get cash back.

It’s time for a new iPhone but you’re not sure what to do with your current one. We’ll give you up to R15 000 cash back if you trade it in and upgrade to a new cellular contract at iStore.

All under one roof.

In-store Contract upgrade.

Come into iStore to upgrade or take out a new cellular contract

You can trade in on the day or within 30 days of doing your contract

Get cash back into your bank account within 72 hours after trading in

Terms and conditions apply

How to get your iPhone ready for trade in?

Back up

Come into iStore to upgrade or take out a new cellular contract

Learn more

Turn off Find my iPhone

You can trade in on the day or within 30 days of doing your contract

Learn more

Restore to factory settings

Get cash back into your bank account within 72 hours after trading in

Learn more

For in-store contracts

Cash back on iPhone trade in for cellular upgrade strictly works against a single iPhone for trade in, not multiple devices.

Cash back will only be available on iPhone trade in. Cash back is currently not available for any other Apple device.

Cash back for cellular contract upgrades is only applicable upon a successful activation of the cellular contract.

Cash back will not be paid prior to receiving the network activation notification. Activation time can vary per network.

Customers must trade in within 30 days after successful contract completion.

Cash back is not applicable for migrating a contract to an existing device. Cash back only applicable when upgrading to a new contract or contract upgrade to a new device only.

Cash back will be limited to a maximum possible payment of R15 000.

Cash back on your trade-in value is strictly limited when upgrading your cellular contract at iStore. iStore gift card is available for all other trade-ins.

Customers only qualify for cash back, once they have provided their banking details.

Customers are required to have a valid South African I.D and proof of their South African bank account details - Cash back is only valid for South African bank account holders.

For in-store cash back offering, EFT are expected to clear within 48 - 72 hours following final approval. Times can vary for transactions over weekends.

Any cash back offering which requires a manual processing will take up to 10 days for processing.

Contracts processed

For contracts processed online, customers may go in store to process the trade in. This may require manual processing and can take up to 10 days to reflect in your bank account.

If interested in cash back, ensure to back up your trade in device, deactivate Find My iPhone and restore settings.

Cash back is applicable for customers coming into an iStore