Online returns and refunds

If the product you purchased arrived broken, faulty or is not what you thought you ordered, you can return it to iStore by completing the below form.

Please take note of our returns policies here.

If you need to log a repair, you can use our online repair service by following this link.

Online returns and refunds

Please complete the form below and our customer care team will be in contact to arrange a collection and answer any of your questions.

    • This can be found on your Account Dashboard
    • This can be found by viewing your order detail on your Account Dashboard

Your account for everything iStore.