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Promotion Terms and Conditions

iStore Sale

1. iStore Sale Terms and conditions apply.

2. All offers are valid while stocks last.

3. Sale prices may be subject to change without prior notice.

4. Stock cannot be checked centrally from the call centre as stock will change throughout the day.

5. No stock can be reserved as purchases will be treated on a first come first serve basis.

6. Selected sale products are limited to a fixed number of available stock, once this stock has been purchased, the deal will come to an end and the product will be sold at the normal price.

7. Sale units are limited to 2 per customer per offer or product.

8. Offers valid from 19 June 2024 - 2 July 2024 or while stocks last. Certain deals have been extended to 7 July 2024. This does not apply to the full deal range.

9. Coupons may not be used in conjunction with sale deals.

10. Accessories do not include devices shown in the images.

11. Where stock is available in store - stock levels may vary by store and can only be checked at your nearest store.

12. All products carry a 12-month warranty.

13. Enhanced Trade in discount - A customer will only qualify for the below enhanced trade in discount when trading in their current product and buying a new one immediately. The enhanced discount promotion is not applicable to customers who opt for a iStore gift card. All trade- in units have to be in good working condition. Units that do not switch on, have a broken screen or have liquid damage will be not qualify for the above enhanced trade in offer:

- R500 for all iPhone models
- R1500 for iPad 5th gen (2017) and newer models
- R2000 for Mac (2017) and newer models

iStore Sale Trade in offers

1. A customer will only qualify for the above further discount when trading in any product and buying a new product.

2. Discount will not be available if customer is only looking to get a gift card from iStore.

3. All units have to be in good working condition. Units that do not switch on, have a broken screen or liquid damage will be exempt from the above.

Discovery Bank and the Vitality Active Rewards with Apple Watch activation fee refund campaign

  1. The promoters are Discovery Vitality (Pty) Ltd and Discovery Bank Ltd.
  2. To participate in this Apple Watch activation refund campaign, you agree to and accept these terms and conditions
  3. These terms and conditions apply to qualifying Discovery Bank clients with an active Vitality Health policy.
  4. The promotion starts on 1 April 2024 and ends on 30 June 2024.
  5. This promotion is only open to Discovery clients who:
    1. 5.1 Added a Discovery Bank credit card between 1 April 2024 and 30 June 2024 or
    2. 5.2 Joined Vitality Health on a premium Vitality plan between 1 April 2024 and 24 June 2024 or
      1. 5.2.1 Only one qualifying member per Vitality Health policy can activate the Vitality Active Rewards with Apple Watch benefit every 24 months.
    3. 5.3 Existing Discovery Bank and Discovery Vitality clients must apply for and receive a qualifying Discovery Bank credit card within the campaign period (1 April 2024 and 30 June 2024) to be eligible to receive their activation fee back.
    4. 5.4 You must be a primary accountholder or a secondary cardholder, that meets certain qualifying criteria which includes, but is not limited to, having a Discovery Bank credit card linked to a qualifying Discovery Bank product with Vitality Money. Qualifying Discovery Bank products include:
      • A Discovery Bank Card Account
      • A Discovery Bank Suite
    5. 5.5 Have a Discovery Bank credit card that is in good standing. For a definition of “good standing” view the Discovery Bank terms and conditions.
    6. 5.6 Your qualifying Discovery Bank credit card must have a credit limit of at least R15,000 and an available balance of at least R5,000 after paying the R1,199 Apple Watch activation fee. From April 2024, a minimum spend of R2,500 is required on your qualifying Discovery Bank credit card in the month before activation. If you activate the Apple Watch benefit within the first two months of joining Discovery Bank, there will not be a minimum spend requirement.
    7. 5.7 Members with an active Discovery Card issued before the launch of Discovery Bank that is now being administered by Discovery Bank, will need to switch to a new Discovery Bank credit card product to activate the Vitality Active Rewards with Apple Watch benefit.
    8. 5.8 If you currently have an active Apple Watch benefit or had a previous Apple Watch benefit, you will not qualify for the activation fee refund in this campaign.

What you need to know

  1. Discovery clients who join Vitality Health and/or Discovery Bank and/or apply for and receive a Discovery Bank credit card between 1 April 2024 and 30 June 2024 must do the following before the campaign period ends on 30 June 2024 at 23:59:
    1. 6.1 Join Discovery Bank and apply for a Discovery Bank credit card.
    2. 6.2 Join Vitality Health and activate Vitality Active Rewards
    3. 6.3 Activate the Vitality Active Rewards with Apple Watch benefit and pay the activation fee of R1,199.
    4. 6.4 The Vitality Active Rewards with Apple Watch benefit only applies to Apple Watch Series 9 (GPS) Aluminum Case Sport 41mm or Apple Watch SE (GPS) Aluminum Case Sport 40mm. Once you have collected your watch, get active to reach all your weekly Vitality Active Rewards exercise goals to fund your Apple Watch in full over 24 months.
    5. 6.5 The activation fee of R1,199 will also be refunded for Vitality 65+ members who meet the above eligibility criteria and activate the Apple Watch benefit during the campaign period. Vitality 65+ members are eligible to receive one Apple Watch activation fee refund in their lifetime.
    6. 6.6 The activation fee will be refunded to members in the month following the successful activation of the Apple Watch benefit into your Discovery Bank account . Your card account needs to be active as at the date of refund or you will forfeit the refund.

Download the Discovery app and activate Vitality Active Rewards with Apple Watch

  1. Download or update to the latest version of the Discovery app on your iPhone.
    Then log in on your iPhone or go to the Discovery website.
    1. 7.1 Navigate to ‘Vitality Active Rewards’ and select ‘Apple Watch’.
    2. 7.2 Click on the ‘Get started’ button. Please note: Only one member per Vitality Health policy can activate this benefit every 24 months. Only a principal member, spouse or an adult dependent (who is 21 years and older) qualifiesfor the Apple Watch benefit on the Vitality Health policy.
    3. 7.3 Follow the process as instructed by confirming your details and paying the admin fee using your qualifying Discovery Bank credit card. The activation fee will be deducted from your qualifying Discovery Bank credit card within 24 hours once you have activated the benefit.

Collect your Apple Watch using your proof of payment

  1. Once you have successfully paid your activation fee, you will get a digital proof of payment, which you can access any time on your Discovery app.
  2. Use your proof of payment to collect your Apple Watch Series 9 or Apple Watch SE at your nearest iStore. It cannot be used online.
  3. If you’d like to select a different Apple Watch model, you need to pay the price difference upfront at the iStore.
  4. Your Apple Watch proof of payment is not transferable. It cannot be exchanged for cash or any other iStore product.
  5. Your proof of payment is only valid for 90 days from its date of issue. After 90 days, it will expire. You will then need to activate the benefit again and pay the R1,199 activation fee which will not be refunded.
  6. View the Vitality Active Rewards with Apple Watch rules for more information.

Link your Health app and your Apple Watch to Discovery Vitality to start earning Vitality points

  1. Once you have collected your Apple Watch, link it to Vitality to start earning Vitality points towards your Vitality Active Rewards goals. Use the Discovery app to link your Apple Watch by navigating to the Vitality section and selecting Devices and apps.

    Here’s a step-by-step guide on how to link your Apple Watch:

    Step 1: Make sure that your iPhone has the Health app and the latest version of the Discovery app installed. The Health app is available on iPhone (you need iPhone XS or a later model, with the latest iOS version to use Apple Watch).

    Step 2: Log in to the Discovery app and navigate to the Vitality Active Rewards section and select Devices and apps from the Vitality menu.

    Step 3: A confirmation page will pop up on your screen. Tap Get started to authorise the Health app and choose the data that you would like to share.

    Step 4: Once you have confirmed the information you would like the Health app to share with Vitality, tap Allow. You can update the data permissions that you have given Vitality by using the Health app on your iPhone. To do this, open your Health app and select ‘Discovery’ from the apps under the Sources section. Then choose the workout information which you would like to share with Vitality. If you have any problems uploading your workout data, please visit the Health app website for more information.

For more information about Vitality Active Rewards and Apple Watch, click here

Additional terms and conditions

  1. You need to get your own tax advice about any benefit you may get in terms of these rules. Discovery will not be responsible for any tax consequences.
  2. The Promoters have the right cancel or change the promotion rules by providing notice to participants. Participants will lose and abandon any rights they may have against the Promoters, their affiliates or associated companies to the extentpermitted by law.
  3. If required by law or other reasons, the Promoters reserve the right to end this promotion immediately and without notice. If this happens, all participants agree to lose any rights that they may have in terms of this promotion and understand and agree that they will have no recourse against the Promoters or their agents. The Promoters also have the right to end this promotion immediately and without notice if the promotion is held to be or becomes unlawful.
  4. Discovery Vitality and Discovery Bank are not responsible for any misrepresentation caused due to an unintentional copy error, typing error or missing content on any promotional material.
  5. Breaking or attempting to break any of the above rules will result in immediate disqualification.
  6. Participants in this promotion understand and agree that to offer the promotion, the Promoters must process, collect and use personal information about participants. This promotion falls under the terms of the Promoters privacy statement.
  7. The Vitality Health Main Rules and the Vitality Active Rewards with Apple Watch benefit terms and conditions apply. View the Vitality Active Rewards with Apple Watch benefit terms and conditions.

iStore Black Friday

1. All offers are valid while stocks last.

2. Stock cannot be checked centrally from the call centre as stock will change throughout the day.

3. No stock can be reserved as purchases will be treated on a first come first serve basis.

4. Selected sale products are limited to a fixed number of available stock, once this stock has been purchased, the deal will come to an end and the product will be sold at the normal price.

5. Sale units are limited to 2 per customer per offer or product.

6. Customer's can only apply for one contract deal. If you would like to apply for additional contract deals please indicate so on the form.

7. Offers valid from 20 November - 4 December 2023 or while stocks last.

8. Coupons may not be used in conjunction with sale deals.

9. Accessories do not include devices shown in the images.

10. Where stock is available in store - stock levels may vary by store and can only be checked at your nearest store.

11. All products carry a 12-month warranty.

Live shopping event accessories promo

1. Coupon code is only applicable to accessories. Coupon code may not be used on Apple devices.

2. Coupon code grants 5% off Apple accessories and 10% off other accessories.

3. Coupon code is only applicable to products featured during this live stream.

4. Coupon code may only be redeemed during the live shopping event up until midnight on the day of the stream.

5. Coupons may not be used in conjunction with any additional promotional deals.

6. All offers are valid while stocks last.

General

1. Coupon codes issued for online purchases cannot be used in conjunction with pother promotions.

2. Coupon codes issued for online purchases cannot be used against the purchase of Gift Cards.

3. Offers are valid while stocks last unless otherwise stipulated.

4. Stock cannot be checked centrally from the call centre as stock will change throughout the day.

5. No stock can be reserved as purchases will be treated on a first come first serve basis.

6. Promo products are limited to 3 per customer per offer or product.

7. Coupons may not be used in conjunction with promotion deals.

8. Accessories do not include devices shown in the images.

iStore Rosebank Lucky draw

1. A customer has to spend R5 000 or more to qualify to randomly select a voucher from the draw. Customer can only draw once for each purchase.

2. Vouchers won cannot be used to offset price of current purchase, needs to be used for purchase/s.

3. No cash alternative to the prizes will be offered.

4. Lucky draw is valid from 5 - 14 May 2023.

5. Limited vouchers available. Once vouchers are finished, the lucky draw will come to an end.

6. By entering this competition, an entrant is indicating his/her acceptance and agreement to be bound by these terms and conditions.

Monthly iStore newsletter subscription new opt-in random draw winners terms and conditions

1. The competition is open to South African residents only.

2. Prizes are non-refundable and cannot be exchanged for cash or/and other products at iStore.

3. All winners are required to claim their prize within 5 working days of being notified via email and telephone.

4. Should a winner not claim his/her prize within 5 working days, a new winner will be selected.

5. Customers will no longer qualify if they Opt out of iStore Marketing Communications during the campaign duration which has no end date at this time.

6. Prizes are not transferable and chosen at the discretion of iStore and will vary month to month.

7. By entering this competition, you agree to be contacted by iStore Marketing Team and consent to receiving marketing communication via email and WhatsApp.

iStore and FNB Budget Offer: Prim minus 1

1.The iStore & FNB Budget Prime minus 1 offer is a facility provided by FNB and iStore that gives the customer a trade-in opportunity at 12 or 24 months with an extended term to pay off their Apple product at a reduced interest rate.

2. Interest rate for the term is fixed at prime -1%, at the prime lending rate as of the date of purchase.

3. Offer exclusive to iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max range, and Apple Watch Series 9 Range and Apple Watch Ultra 2 only.

4. Excludes FNB/RMB Private Bank Fusion Account, FNB/RMB Private Bank Debit Account and FNB/RMB Private Bank Business Accounts.

5. Earn up to 15% back in eBucks excludes FNB Easy, FNB Aspire and FNB RMB Private Bank Business clients when using virtual credit card. Standard eBucks terms and conditions apply.

6. Customers must have credit limit available to cover the total amount of the purchase price.

7. Customers must purchase either the iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max, Apple Watch Series 9 or Apple Watch Ultra 2 on their straight facility, which will reduce the limit by the purchase amount.

8. Once a purchase is made, FNB Card will transfer the purchase and limit onto a budget facility with the promotional interest rate of prime-1% at time of purchase.

9. The customer will not be able to transfer the purchase from straight to budget. The transfer from straight to budget may take up to three (3) to seven (7) working days, during which time, customers will be charged their normal personalised interest rate.

10. Customers will not be refunded for the difference between their personalised interest rate and the promotional interest rate for the period during which the transaction is moved from straight to budget.

11. The campaign is limited to two (2) Apple devices per credit card account (includes all cardholders). Should more than two devices be purchased in a single transaction, the two most expensive devices will be placed on the promotional rate. The other devices will be placed on the customer’s personalised rate.

12. Pre-Orders can only be secured by making a full payment as may be set out on this Website. iStore will endeavor to ensure that pre-orders are fulfilled as soon as stock is available, however on occasion there may be delays due to supply constraints. Credit card billing will still apply as of purchase date, without being in possession of the purchased device.

13. Customer may cancel their pre-order prior to collection or delivery and iStore will refund the amount their paid to secure the product. However, the customer will still be liable for the interest incurring between the time of purchase and refund. Once the refund is made, it is the customers responsibility to settle the budget facility with FNB directly.

14. Offer is valid from 22 September 2023 – 28 September 2023

15. Terms, conditions and earn rules apply. Available on the FNB and RMB website. First National Bank, a division of FirstRand

Earn up to 15%* Back in eBucks

*Excludes FNB Easy, FNB Aspire and FNB Business clients. iStore offers the best possible Apple experience through expert advice and a wide range of exclusive services that ensure you get the most out of your Apple products for your personal, business and education purchases and upgrades.

How to earn and spend

1. Earn up to 15% back in eBucks when you shop at iStore and pay with your qualifying FNB Premier, FNB Private Clients, FNB Private Wealth or RMB Private Bank Card, depending on your reward level.

2. Earn 0.5% back in eBucks when you swipe your qualifying FNB Aspire Card or FNB/RMB Private Bank Business card.

3. The amount on which you earn eBucks is limited per year, being 1 July 2022 - 30 June 2023. Please check the earn limits for your specific account under the Earn section.

4. You won't earn eBucks on purchases made using any payment method other than your qualifying FNB/ RMB Private Bank card, including part payment using any other payment method.

5. You will only earn eBucks on devices purchased from iStore. You won't earn eBucks on any contracts taken out from iStore.

6. You can use a combination of eBucks & Rands to pay for your transaction at any iStore.

7. If you haven't yet met the qualifying requirements, you'll earn 0.5% back in eBucks on purchases made at iStore using your qualifying FNB/RMB Private Bank card.

Microsoft 3 Extra months

Qualifying Products

Microsoft 365 Personal 12-Month subscription or Microsoft 365 Family 12-Month subscription must be purchased with one of the following in the same transaction as either a Mac or iPad.

Once the purchased, customers must register on https://m365promo.microsoft.com to claim the additional 3 months. A photograph of a legible, system generated receipt, in printed or email format, must be uploaded to the Claim as proof of purchase. The receipt must clearly show:

1. The name of an Eligible Retailer.

2. The subscription Product name and specifications. (It must include a subscription Product reference supplied)

3. The Qualifying iPad or Mac/Attach Product name and specifications/details

4. The purchase date

If the subscription Product is preinstalled on a Mac or iPad, it is not eligible for this Promotion.

Purchases of a Qualifying Product with a Qualifying Device/Attach Product that have already received a 3 Month Microsoft 365 subscription from the Retailer, are not eligible for this Promotion.

Purchases of a Microsoft 365 Personal or Microsoft 365 Family 15-Month subscription, with a Qualifying Device/Attach Product are not eligible for this Promotion.

Offer valid until the 4th December 2023.

For full promotion terms and conditions, visit https://m365promo.microsoft.com.

Discovery Miles D-Day Promotion

These terms and conditions apply to the Miles D-Day: Double your Discovery Miles spend discount for one day every month promotion. Qualifying Discovery Bank clients can get up to a maximum of 40% off when spending Discovery Miles at online and in-store Discovery Miles at iStore for 24 hours only on the 15th of every month.

By taking part in this promotion, you agree to and accept these terms and conditions.

1. The promoters are Discovery Bank Ltd ('Discovery Bank') and Discovery Vitality (Pty) Ltd ('Discovery Vitality'), also referred to as 'promoters', 'us', 'we', and 'our'.

The promotion and who qualifies:

1. Discovery Bank clients with Vitality Money can get up to a maximum of 40% off when spending their Discovery Miles at our Discovery Miles online and in-store retail partner network for 24 hours (00:00 to 23:59) only on the 15th of every month.

2. This promotion is open to clients who live in South Africa, are 18 years or older, and are:

2.1 Discovery Bank primary accountholders who have a Discovery Bank Transaction Account, Discovery Bank Card Account or Discovery Bank Suite and have an active Vitality Money status.

2.2 Clients with the previous Discovery Card product, which is now administered by Discovery Bank, are required to switch their previous Discovery Card to a new Discovery Bank credit card product and activate Vitality Money.

2.3 Existing Discovery Bank clients who have only a savings account, as well as Vitality Health and Vitality Drive members who aren't qualifying Discovery Bank clients, will need to add a Discovery Banktransaction or credit card account and activate Vitality Money.

3. You must have unlocked Vitality Money on the Discovery Bank app (if it has not been unlocked previously).

4. The promotion starts on 15 July 2021 and runs for 24 hours (00:00 to 23:59) only on Miles D-Day, which occurs on the 15th of every month.

5. Your account must be in good standing. Good standing means that none of your Discovery Bank accounts and credit facilities are overdrawn, in arrears, in default, or subject to any legal process with Discovery Bank.

6. Make sure you have downloaded the latest version of the Discovery Bank app to get your discount.

For the full terms and conditions, clickhere.

iStore Season of gifting: Unscramble and win

1. Competition will run from the 1 December 2022 to 16 December 2022. Submissions will close on the evening of the 16th of December

2. To be eligible for the prizes, customers need to collect all 17 letters of the day from the holiday guide gifting range. On the 16th day customer needs to unscramble the 17 letters to create a phrase, and submit the correct phrase on the form provided on the unscramble and win landing page.

3. Five Winners will be randomly chosen from all the correct submissions. First prize will win a R20 000 voucher, second prize will win a R8 000 voucher and third place will be three R4000 vouchers.

4. Gift cards are non-refundable and cannot be exchanged for cash and/or other products at iStore.

5. By entering the competition you agree to receive marketing and product updates from iStore.

Windows Laptop Trade in Guaranteed trade in

1. Qualifying devices: all 8th Gen i3, i5, i7 and newer (2018+ PC laptops).

2. Applicable to Windows laptops only.

3. R2000 Guaranteed value in addition to final trade in value.

4. Guarantee is dependent strictly on trading in a Windows Laptop and buying a new Mac.

5. Traded in units have to power on and be fully functional.

6. Limited time offer. Valid from 1 July - 31 August 2023

7. This is only applicable for 1 Windows PC trade in on 1 MacBook purchase.

iStore Midlands iPhone 14 social media competition - Terms and conditions

1. Competition will run from the 23 June - 25 June 2023.

2. The competition prize is one iPhone 14 128GB valued at R19 999. Prizes are not exchangeable for cash or alternative products.

3. To be eligible to win the prize, customers will need to follow and tag iStore and #iStoreMidlands, post a photo on either Facebook or Instagram account and tell us what you love most about the new store.

4. Winners will be randomly chosen from all the submissions. Judges decision is final. Winners will be contacted via social media to provide their details.

5. The winner must provide any details we need for the allocation of the prize by 15 July 2023. Failure of the winner to provide these details by 15 July 2023 will result in a redraw.

6. By entering the competition you agree to receive marketing and product updates from iStore.

7. iStore reserves the right to cancel or change the competition rules without giving notice ahead of time.

8. This competition is not open to employees, partners, agents, or consultants of iStore or any supplier of goods or services in connection with the competition.Terms and Conditions - iStore

Goal Zero online competition - Terms and Conditions

1. Competition will run from 1 August - 31 August and ends at midnight. Any entries received after the closing date will not be considered.

2. Customer must purchase at least one of the SKUs that feature in the Power + Play category range.

3. 1 x customer will be randomly drawn.

4. Prizes are non-refundable and cannot be exchanged for cash or/and other products at iStore.

5. The competition is open to South African residents only.

6. By entering this competition, you agree to be contacted by iStore Marketing Team.

7. iStore and Core group employees, partners, service providers or any person who directly or indirectly controls or is controlled by these entities, including their spouses, life partners, business partners or immediate family members may not enter or participate in the Competition.

Women's day campaign - Terms and Conditions

1. Campaign will run from 9 August 2023 to 31 August 2023 and ends at midnight. Any entries received after the closing date will not be considered.

2. Prizes are non-refundable and cannot be exchanged for cash or/and other products at iStore.

3. The competition is open to South African residents only.

4. By entering this competition, you agree to be contacted by iStore Marketing Team and may be included in promotional Marketing and Content associated with the campaign.

5. iStore and Core group employees, partners, service providers or any person who directly or indirectly controls or is controlled by these entities, including their spouses, life partners, business partners or immediate family members may not enter or participate in the Competition.

Sandton City Exclusive deals Terms and Conditions:

Sale deals are valid from 18 - 20 August 2023 and while Sale quantities last. Customers are limited to two items per sale product. Stock and colour options are limited to availability. Apple devices are sold separately from accessories. Pricing is subject to change without prior notice. We will not be held liable for any misrepresentation caused due to an unintentional copy error, typing error and/or omission that may occur on any of our material.

iStore Sandton City gift voucher terms and conditions

• A customer has to spend R5 000 or more to qualify to pick one entry voucher draw.

• Vouchers won cannot be used to offset price of current purchase, needs to be used for purchase/s.

• No cash alternative to the prizes will be offered.

• Competition is valid from 18 August 2023 - 1 September 2023.

• By entering this competition, an entrant is indicating his/her acceptance and agreement to be bound by these terms and conditions.

iStore Sandton City iPhone 14 competition terms and conditions

• Competition will run from the 18 - 20 August 2023.

• The prize is an iPhone 14 128GB. Prizes are not exchangeable for cash or alternative products.

• To be eligible for the prize, customers will need to follow and tag Store and #StoreSandtonCity on social media (Facebook or Instagram) telling us what you love most about the new store.

• Winner will be randomly chosen from all the submissions. Judges decision is final. Winner will be contacted via social media to provide their details.

• The winner must give us any details we need for the allocation of the prize by 30 August 2023. Failure of the winner to provide these details by 30 August 2023 will result in a redraw.

• By entering the competition you agree to receive marketing and product updates from iStore.

• iStore reserves the right to cancel or change the competition rules without giving notice ahead of time.

• These competitions are not open to employees, partners, agents, or consultants of Core Group or any supplier of goods or services in connection with the competition.

Mac Enhanced Trade in

1. This is only applicable to 2017 and newer MacBooks. Customer only qualifies for the top-up when trading in and buying a new MacBook.

2. Device has to be fully functional

3. Only applicable when trading in and buying new Mac. Limited to one trade in Mac per one new Mac purchase.

4. Top-up is strictly for MacBooks only (iMac excluded)

5. Subject to one trade in per new purchase

iPhone Enhanced Trade in

1. Customer only qualifies for the top-up when trading in and buying a new iPhone

2. Device has to be fully functional

3. Only applicable when trading in and buying new

4. Top-up is strictly for iPhone only (Android trade-ins excluded)

5. Subject to one trade in per new purchase

iPhone 15 Pre-order and HomePod mini offer

1. HomePod mini offer is applied on a first come first served basis . This offer is eligible to the first 300 customers to Pre-order iPhone 15, iPhone 15 Plus, iPhone 15 Pro or iPhone 15 Pro Max

2. Offer is only applicable to pre-orders placed online at istore.co.za from the 22nd - 28th September 2023

3. HomePod mini will be delivered with device once pre-orders are released.

4. Offer is only applicable to the HomePod mini Space Grey. This cannot be swopped out for another colour or for the cash value of the device.

5. HomePod mini received with offer cannot be returned for cash value.

6. If customer would like to return iPhone device purchased the HomePod mini will need to be returned as well.

Mac Buy and Try Terms and Conditions

The following conditions are required to qualify for the 60 Day Buy and Try promotion from iStore Business:

1. This promotion is only valid for qualifying business customers. (VAT or company registration number required)

2. This promotion is exclusive to customers who are purchasing a Mac for the first time from iStore

3. This promotion is valid on all Mac models purchased at iStore between 21 May 2024- 30 June 2024

4. Applicable to any Mac except for CTO machines

5. The promotion is limited to 5 Mac units per business

6. This promotion is only valid on cash purchases (not funded)

Return policy:

1. If you are not 100% satisfied with your MacBook/s purchase you can return the product for a full refund within the 60 day period from date of invoice.

2. Before requesting a return you will need to attend a training session for us to assist and try resolve any user problems. The training costs will be covered by iStore.

3. In order to qualify for the refund there should be no user damage to the device. The box and all accessories need to be returned as well.

4. Normal return and refund policy applies if the device is not in its’ original condition.

5. Refunds will be done via electronic funds transfer (EFT) to your nominated bank account. In certain circumstances, where possible, iStore may do a credit card transaction reversal.

6. Refunds are processed within 10-14 working days.

7. iStore will not be liable for any bank charges, taxes, interest and/or any other fees that may be levied against you for the refund.

If any promo items were included with your purchase, then they will also need to be returned. All technical requests/concerns/problems need to be sent to support@istorebusiness.co.za to allowiStore Business the opportunity to provide a solution.