Promotion Terms and Conditions

iStore Black Friday

1. All offers are valid while stocks last.

2. Stock cannot be checked centrally from the call centre as stock will change throughout the day.

3. No stock can be reserved as purchases will be treated on a first come first serve basis.

4. Selected sale products are limited to a fixed number of available stock, once this stock has been purchased, the deal will come to an end and the product will be sold at the normal price.

5. Sale units are limited to 2 per customer per offer or product.

6. Customer's can only apply for one contract deal. If you would like to apply for additional contract deals please indicate so on the form.

7. Offers valid from 20 November - 4 December 2023 or while stocks last.

8. Coupons may not be used in conjunction with sale deals.

9. Accessories do not include devices shown in the images.

10. Where stock is available in store - stock levels may vary by store and can only be checked at your nearest store.

11. All products carry a 12-month warranty.

iStore Live Shopping event - Gifting Range

1. Customer's are eligible to win up to R5000 of their spend back if they purchase a product during the live shopping stream.

2. If you spend above R5000 you will only be eligible for a R5000 refund.

3. If your total spend is less than R5000 you will only be eligible for a refund of the amount spent.

4. Two winners will be picked at random from each stream.

5. Customer's are only eligible if they shop during the stream. Purchasing from the recorded video will not deem you eligible.

6. This offer is valid from 23 November 2023 to 31 December 2023

7. This competition is not open to employees, partners, agents, or consultants of iStore or any supplier of goods or services in connection with the competition.

8. By entering this competition, you agree to be contacted by iStore Marketing Team and may be included in promotional Marketing and Content associated with the campaign.

General

1. Coupon codes issued for online purchases cannot be used in conjunction with pother promotions.

2. Coupon codes issued for online purchases cannot be used against the purchase of Gift Cards.

3. Offers are valid while stocks last unless otherwise stipulated.

4. Stock cannot be checked centrally from the call centre as stock will change throughout the day.

5. No stock can be reserved as purchases will be treated on a first come first serve basis.

6. Promo products are limited to 3 per customer per offer or product.

7. Coupons may not be used in conjunction with promotion deals.

8. Accessories do not include devices shown in the images.

iStore Sale

1. iStore Sale Terms and conditions apply.

2. All offers are valid while stocks last.

3. Sale prices may be subject to change without prior notice.

4. Stock cannot be checked centrally from the call centre as stock will change throughout the day.

5. No stock can be reserved as purchases will be treated on a first come first serve basis.

6. Selected sale products are limited to a fixed number of available stock, once this stock has been purchased, the deal will come to an end and the product will be sold at the normal price.

7. Sale units are limited to 2 per customer per offer or product.

8. Offers valid from 22 May 2023 - 4 June 2023 or while stocks last.

9. Coupons may not be used in conjunction with sale deals.

10. Accessories do not include devices shown in the images.

11. Where stock is available in store - stock levels may vary by store and can only be checked at your nearest store.

12. All products carry a 12-month warranty.

13. Enhanced Trade in discount - A customer will only qualify for the below further discount when trading in a qualifying device and purchasing a new one. Only 1 traded in device can be used against 1 new device purchase. Further discount will not be available if customer is only looking to get a voucher from iStore. All units have to be in good working condition. Units that do not switch on, have a broken screen or liquid damage will be not qualify for the above. trade in offer:

- R500 for all iPhone 7 and newer
- R500 for all iPad Air (1st Gen) and newer
- R2000 for all Mac (2015) and newer
- R4000 for all Windows PC 4th Gen Processor and newer

iStore Sale Trade in offers

1. A customer will only qualify for the above further discount when trading in any product and buying a new product.

2. Discount will not be available if customer is only looking to get a voucher from iStore.

3. All units have to be in good working condition. Units that do not boot, have a broken screen or liquid damage will be exempt from the above.

4. Customers only qualify for top-up when trading in and buying a new device

5. Windows trade-in is only applicable to Gen 7 (2017) and newer devices

6. All Trade in T&Cs apply.

iStore Rosebank Lucky draw

1. A customer has to spend R5 000 or more to qualify to randomly select a voucher from the draw. Customer can only draw once for each purchase.

2. Vouchers won cannot be used to offset price of current purchase, needs to be used for purchase/s.

3. No cash alternative to the prizes will be offered.

4. Lucky draw is valid from 5 - 14 May 2023.

5. Limited vouchers available. Once vouchers are finished, the lucky draw will come to an end.

6. By entering this competition, an entrant is indicating his/her acceptance and agreement to be bound by these terms and conditions.

Monthly iStore newsletter subscription new opt-in random draw winners terms and conditions

1. The competition is open to South African residents only.

2. Prizes are non-refundable and cannot be exchanged for cash or/and other products at iStore.

3. All winners are required to claim their prize within 5 working days of being notified via email and telephone.

4. Should a winner not claim his/her prize within 5 working days, a new winner will be selected.

5. Customers will no longer qualify if they Opt out of iStore Marketing Communications during the campaign duration which has no end date at this time.

6. Prizes are not transferable and chosen at the discretion of iStore and will vary month to month.

7. By entering this competition, you agree to be contacted by iStore Marketing Team and consent to receiving marketing communication via email and WhatsApp.

iStore and FNB Budget Offer: Prime minus 1

1.The iStore & FNB Budget Prime minus 1 offer is a facility provided by FNB and iStore that gives the customer a trade-in opportunity at 12 or 24 months with an extended term to pay off their Apple product at a reduced interest rate.

2. Interest rate for the term is fixed at prime -1%, at the prime lending rate as of the date of purchase.

3. Offer exclusive to iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max range, and Apple Watch Series 9 Range and Apple Watch Ultra 2 only.

4. Excludes FNB/RMB Private Bank Fusion Account, FNB/RMB Private Bank Debit Account and FNB/RMB Private Bank Business Accounts.

5. Earn up to 15% back in eBucks excludes FNB Easy, FNB Aspire and FNB RMB Private Bank Business clients when using virtual credit card. Standard eBucks terms and conditions apply.

6. Customers must have credit limit available to cover the total amount of the purchase price.

7. Customers must purchase either the iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max, Apple Watch Series 9 or Apple Watch Ultra 2 on their straight facility, which will reduce the limit by the purchase amount.

8. Once a purchase is made, FNB Card will transfer the purchase and limit onto a budget facility with the promotional interest rate of prime-1% at time of purchase.

9. The customer will not be able to transfer the purchase from straight to budget. The transfer from straight to budget may take up to three (3) to seven (7) working days, during which time, customers will be charged their normal personalised interest rate.

10. Customers will not be refunded for the difference between their personalised interest rate and the promotional interest rate for the period during which the transaction is moved from straight to budget.

11. The campaign is limited to two (2) Apple devices per credit card account (includes all cardholders). Should more than two devices be purchased in a single transaction, the two most expensive devices will be placed on the promotional rate. The other devices will be placed on the customer’s personalised rate.

12. Pre-Orders can only be secured by making a full payment as may be set out on this Website. iStore will endeavor to ensure that pre-orders are fulfilled as soon as stock is available, however on occasion there may be delays due to supply constraints. Credit card billing will still apply as of purchase date, without being in possession of the purchased device.

13. Customer may cancel their pre-order prior to collection or delivery and iStore will refund the amount their paid to secure the product. However, the customer will still be liable for the interest incurring between the time of purchase and refund. Once the refund is made, it is the customers responsibility to settle the budget facility with FNB directly.

14. Offer is valid from 22 September 2023 – 28 September 2023

15. Terms, conditions and earn rules apply. Available on the FNB and RMB website. First National Bank, a division of FirstRand

Earn up to 15%* Back in eBucks

*Excludes FNB Easy, FNB Aspire and FNB Business clients. iStore offers the best possible Apple experience through expert advice and a wide range of exclusive services that ensure you get the most out of your Apple products for your personal, business and education purchases and upgrades.

How to earn and spend

1. Earn up to 15% back in eBucks when you shop at iStore and pay with your qualifying FNB Premier, FNB Private Clients, FNB Private Wealth or RMB Private Bank Card, depending on your reward level.

2. Earn 0.5% back in eBucks when you swipe your qualifying FNB Aspire Card or FNB/RMB Private Bank Business card.

3. The amount on which you earn eBucks is limited per year, being 1 July 2022 - 30 June 2023. Please check the earn limits for your specific account under the Earn section.

4. You won't earn eBucks on purchases made using any payment method other than your qualifying FNB/ RMB Private Bank card, including part payment using any other payment method.

5. You will only earn eBucks on devices purchased from iStore. You won't earn eBucks on any contracts taken out from iStore.

6. You can use a combination of eBucks & Rands to pay for your transaction at any iStore.

7. If you haven't yet met the qualifying requirements, you'll earn 0.5% back in eBucks on purchases made at iStore using your qualifying FNB/RMB Private Bank card.

Microsoft 3 Extra months

Qualifying Products

Microsoft 365 Personal 12-Month subscription or Microsoft 365 Family 12-Month subscription must be purchased with one of the following in the same transaction as either a Mac or iPad.

Once the purchased, customers must register on https://m365promo.microsoft.com to claim the additional 3 months. A photograph of a legible, system generated receipt, in printed or email format, must be uploaded to the Claim as proof of purchase. The receipt must clearly show:

1. The name of an Eligible Retailer.

2. The subscription Product name and specifications. (It must include a subscription Product reference supplied)

3. The Qualifying iPad or Mac/Attach Product name and specifications/details

4. The purchase date

If the subscription Product is preinstalled on a Mac or iPad, it is not eligible for this Promotion.

Purchases of a Qualifying Product with a Qualifying Device/Attach Product that have already received a 3 Month Microsoft 365 subscription from the Retailer, are not eligible for this Promotion.

Purchases of a Microsoft 365 Personal or Microsoft 365 Family 15-Month subscription, with a Qualifying Device/Attach Product are not eligible for this Promotion.

Offer valid until the 4th December 2023.

For full promotion terms and conditions, visit https://m365promo.microsoft.com.

Discovery Miles D-Day Promotion

These terms and conditions apply to the Miles D-Day: Double your Discovery Miles spend discount for one day every month promotion. Qualifying Discovery Bank clients can get up to a maximum of 40% off when spending Discovery Miles at online and in-store Discovery Miles at iStore for 24 hours only on the 15th of every month.

By taking part in this promotion, you agree to and accept these terms and conditions.

1. The promoters are Discovery Bank Ltd ('Discovery Bank') and Discovery Vitality (Pty) Ltd ('Discovery Vitality'), also referred to as 'promoters', 'us', 'we', and 'our'.

The promotion and who qualifies:

1. Discovery Bank clients with Vitality Money can get up to a maximum of 40% off when spending their Discovery Miles at our Discovery Miles online and in-store retail partner network for 24 hours (00:00 to 23:59) only on the 15th of every month.

2. This promotion is open to clients who live in South Africa, are 18 years or older, and are:

2.1 Discovery Bank primary accountholders who have a Discovery Bank Transaction Account, Discovery Bank Card Account or Discovery Bank Suite and have an active Vitality Money status.

2.2 Clients with the previous Discovery Card product, which is now administered by Discovery Bank, are required to switch their previous Discovery Card to a new Discovery Bank credit card product and activate Vitality Money.

2.3 Existing Discovery Bank clients who have only a savings account, as well as Vitality Health and Vitality Drive members who aren't qualifying Discovery Bank clients, will need to add a Discovery Banktransaction or credit card account and activate Vitality Money.

3. You must have unlocked Vitality Money on the Discovery Bank app (if it has not been unlocked previously).

4. The promotion starts on 15 July 2021 and runs for 24 hours (00:00 to 23:59) only on Miles D-Day, which occurs on the 15th of every month.

5. Your account must be in good standing. Good standing means that none of your Discovery Bank accounts and credit facilities are overdrawn, in arrears, in default, or subject to any legal process with Discovery Bank.

6. Make sure you have downloaded the latest version of the Discovery Bank app to get your discount.

For the full terms and conditions, click here.

iStore Season of gifting: Unscramble and win

1. Competition will run from the 1 December 2022 to 16 December 2022. Submissions will close on the evening of the 16th of December

2. To be eligible for the prizes, customers need to collect all 17 letters of the day from the holiday guide gifting range. On the 16th day customer needs to unscramble the 17 letters to create a phrase, and submit the correct phrase on the form provided on the unscramble and win landing page.

3. Five Winners will be randomly chosen from all the correct submissions. First prize will win a R20 000 voucher, second prize will win a R8 000 voucher and third place will be three R4000 vouchers.

4. Gift cards are non-refundable and cannot be exchanged for cash and/or other products at iStore.

5. By entering the competition you agree to receive marketing and product updates from iStore.

Windows Laptop Trade in Guaranteed trade in

1. Qualifying devices: all 8th Gen i3, i5, i7 and newer (2018+ PC laptops).

2. Applicable to Windows laptops only.

3. R2000 Guaranteed value in addition to final trade in value.

4. Guarantee is dependent strictly on trading in a Windows Laptop and buying a new Mac.

5. Traded in units have to power on and be fully functional.

6. Limited time offer. Valid from 1 July - 31 August 2023

7. This is only applicable for 1 Windows PC trade in on 1 MacBook purchase.

iStore Midlands iPhone 14 social media competition - Terms and conditions

1. Competition will run from the 23 June - 25 June 2023.

2. The competition prize is one iPhone 14 128GB valued at R19 999. Prizes are not exchangeable for cash or alternative products.

3. To be eligible to win the prize, customers will need to follow and tag iStore and #iStoreMidlands, post a photo on either Facebook or Instagram account and tell us what you love most about the new store.

4. Winners will be randomly chosen from all the submissions. Judges decision is final. Winners will be contacted via social media to provide their details.

5. The winner must provide any details we need for the allocation of the prize by 15 July 2023. Failure of the winner to provide these details by 15 July 2023 will result in a redraw.

6. By entering the competition you agree to receive marketing and product updates from iStore.

7. iStore reserves the right to cancel or change the competition rules without giving notice ahead of time.

8. This competition is not open to employees, partners, agents, or consultants of iStore or any supplier of goods or services in connection with the competition.Terms and Conditions - iStore

Goal Zero online competition - Terms and Conditions

1. Competition will run from 1 August - 31 August and ends at midnight. Any entries received after the closing date will not be considered.

2. Customer must purchase at least one of the SKUs that feature in the Power + Play category range.

3. 1 x customer will be randomly drawn.

4. Prizes are non-refundable and cannot be exchanged for cash or/and other products at iStore.

5. The competition is open to South African residents only.

6. By entering this competition, you agree to be contacted by iStore Marketing Team.

7. iStore and Core group employees, partners, service providers or any person who directly or indirectly controls or is controlled by these entities, including their spouses, life partners, business partners or immediate family members may not enter or participate in the Competition.

Women's day campaign - Terms and Conditions

1. Campaign will run from 9 August 2023 to 31 August 2023 and ends at midnight. Any entries received after the closing date will not be considered.

2. Prizes are non-refundable and cannot be exchanged for cash or/and other products at iStore.

3. The competition is open to South African residents only.

4. By entering this competition, you agree to be contacted by iStore Marketing Team and may be included in promotional Marketing and Content associated with the campaign.

5. iStore and Core group employees, partners, service providers or any person who directly or indirectly controls or is controlled by these entities, including their spouses, life partners, business partners or immediate family members may not enter or participate in the Competition.

Sandton City Exclusive deals Terms and Conditions:

Sale deals are valid from 18 - 20 August 2023 and while Sale quantities last. Customers are limited to two items per sale product. Stock and colour options are limited to availability. Apple devices are sold separately from accessories. Pricing is subject to change without prior notice. We will not be held liable for any misrepresentation caused due to an unintentional copy error, typing error and/or omission that may occur on any of our material.

iStore Sandton City gift voucher terms and conditions

• A customer has to spend R5 000 or more to qualify to pick one entry voucher draw.

• Vouchers won cannot be used to offset price of current purchase, needs to be used for purchase/s.

• No cash alternative to the prizes will be offered.

• Competition is valid from 18 August 2023 - 1 September 2023.

• By entering this competition, an entrant is indicating his/her acceptance and agreement to be bound by these terms and conditions.

iStore Sandton City iPhone 14 competition terms and conditions

• Competition will run from the 18 - 20 August 2023.

• The prize is an iPhone 14 128GB. Prizes are not exchangeable for cash or alternative products.

• To be eligible for the prize, customers will need to follow and tag Store and #StoreSandtonCity on social media (Facebook or Instagram) telling us what you love most about the new store.

• Winner will be randomly chosen from all the submissions. Judges decision is final. Winner will be contacted via social media to provide their details.

• The winner must give us any details we need for the allocation of the prize by 30 August 2023. Failure of the winner to provide these details by 30 August 2023 will result in a redraw.

• By entering the competition you agree to receive marketing and product updates from iStore.

• iStore reserves the right to cancel or change the competition rules without giving notice ahead of time.

• These competitions are not open to employees, partners, agents, or consultants of Core Group or any supplier of goods or services in connection with the competition.

Mac Enhanced Trade in

1. This is only applicable to 2017 and newer MacBooks. Customer only qualifies for the top-up when trading in and buying a new MacBook.

2. Device has to be fully functional

3. Only applicable when trading in and buying new Mac. Limited to one trade in Mac per one new Mac purchase.

4. Top-up is strictly for MacBooks only (iMac excluded)

5. Subject to one trade in per new purchase

iPhone Enhanced Trade in

1. Customer only qualifies for the top-up when trading in and buying a new iPhone

2. Device has to be fully functional

3. Only applicable when trading in and buying new

4. Top-up is strictly for iPhone only (Android trade-ins excluded)

5. Subject to one trade in per new purchase

iPhone 15 Pre-order and HomePod mini offer

1. HomePod mini offer is applied on a first come first served basis . This offer is eligible to the first 300 customers to Pre-order iPhone 15, iPhone 15 Plus, iPhone 15 Pro or iPhone 15 Pro Max

2. Offer is only applicable to pre-orders placed online at istore.co.za from the 22nd - 28th September 2023

3. HomePod mini will be delivered with device once pre-orders are released.

4. Offer is only applicable to the HomePod mini Space Grey. This cannot be swopped out for another colour or for the cash value of the device.

5. HomePod mini received with offer cannot be returned for cash value.

6. If customer would like to return iPhone device purchased the HomePod mini will need to be returned as well.