iCare Warranty Services

Keep your new products
new, with iCare

warranty options exclusively
available at iStore.

Apple Mac range
new

Guaranteed Buy back

iPhone screen repair

Screen repair

Extended warranty

Extended warranty

Technical support

Technical support

Battery replacement

Battery replacement

Screen replacement

Screen replacement

Services available on selected products

Choose the iCare package
that’s right for you

The iCare range will give you peace of mind that your favourite
product is always taken care of.

MacBook

iCare for Mac

From R999 or R99pm

Learn more
iPhone

iCare for iPhone

Extension option from R79pm

Learn more
iPad

iCare for iPad

From R749 or R99pm

Learn more
Apple Watch

iCare for Apple Watch

From R549

Learn more

Free iCarePlus

All iPhone purchases come with Free iCarePlus - valued at R1999. iCarePlus includes a screen repair, an extended Apple warranty and now with Guaranteed Buy back.

* Screen repair eligible for service fee.

Learn more
new

Guaranteed Buy back

iPhone screen repair

Screen repair

Extended warranty

Extended warranty

Technical support

Technical support

Various iPhones

iCare how-to's

  • How to register paid for iCare

    We've worked to make this as easy as possible for you. We automatically register all iCare products for iPhone, iPad and Apple Watch where it is purchased at the same time as your new product. After you've bought your new product, we will send you an email confirming the registration of the iCare product. Please keep this email on hand in the event you need to make any claims.

    For Mac purchases, you will need to register the iCare yourself. You can do this simply by filling in the detail on the form https://www.istore.co.za/icare-registration. Once done, we will send you an email confirming the registration of the iCare product. Please keep this email on hand in the event you need to make any claims.

  • How to claim paid for iCare

    Should anything happen to your product within the period which iCare covers you, you will need to book an appointment at your closest iStore or online to have your product reviewed. Please remember to include your iCare reference number when you make the booking.

    Once it's been reviewed and the fault has been identified, your product will either be be repaired or replaced depending on the issue. For full terms and conditions related to your specific iCare product, please go to icare-terms-and-conditions

Contact us and get support via phone or chat, set up a repair, and more.

Support icon

Get access to free technical support when you buy from iStore. We’re here to help you with technical difficulties, or provide guidance to get you going again.

Learn more

Terms and conditions

You may only purchase this product within 7 days of purchasing your device.

For full terms and conditions, please click here.