Technical Support
Book a tech appointment, trade in evaluation or battery and screen replacements at your nearest iStore here.
Please read through the below before making a booking.
Your product must be backed up before coming into store.
We can unfortunately not assist if this hasn’t been done.
Ensure that your device has been backed up prior to your booking date. Potential costs once you arrive for your appointment may include:
- R200 - Fee for iPhone, iPad or Apple Watch software support if device is not purchased from iStore.
- R450 - Fee for complex tech support for iPhone, iPad or Apple watch & all Mac software support if device is not purchased from iStore.
- R250 - Insurance quote or assessment fee for iPhone, iPad or Apple Watch.
- R600 -Insurance quote or assessment fee for Mac.
Online Collect. Repair. Deliver Service
If you don’t live near an iStore and need to book your product in for a repair, you can use our online repair service.
