Here's how to get your Apple device
ready for its big day.
Steps to follow before handing in your Apple device.
Back up your device
During the repair process your iPhone will need to be re-calibrated. This process will wipe all of the content currently on your iPhone. Creating a back up will ensure you’re able to restore your iPhone back to your preference.
Sign out of iCloud
During the repair process your iPhone will be restored. In order to do this, we require your iPhone to be signed out of iCloud and Find my iPhone deactivated.
Fully charge your device
During the repair process your iPhone will need to be fully charged in order to run a diagnostic report to determine whether it or any of its other components are fully functional.