Deposit payments now available on selected Apple products
Looking for a new Apple product but stock is limited? We’re making it more convenient for you to pre-order the latest products. Instead of paying for a product in full, put down a deposit now and pay the balance when the stock is available.
Options available when ordering new products at iStore
Order online & pay in full
Pay for your product in full and be first in line to get the latest products as they arrive. That’s it. No extra steps.
Online order with a deposit
Pay a deposit and then wait to be prompted to pay the balance. Once the order is paid in full, you are moved up the priory list and get the next available products.
Waiting list
Add your details to an in-store waiting list and get alerted when the product becomes available.
How to make a deposit on your latest order
We’ve kept this process as convenient and hassle free as possible.
Select deposit when placing you order on the product page.
When prompted, pay the balance of your order.
Payment doesn’t ensure your order will be fulfilled immediately. Once stock is available, you are pushed up the priority list to receive the next available product.
Deposit option marked on qualifying products.
Track progress of your pre-order in your account dashboard.
You get so much more when shopping at iStore
Free delivery
Free delivery on your purchases no matter how much you spend.
iCare
Keep your new products new with iCarePlus extended warranty range.
Trade in
Trade in the product you have and reduce the price of the product you want.
Tech Support
Get access to free technical support when you buy from iStore.
Training
Get free comprehensive training to help you get the most out of your new products.
Frequently Asked Questions
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What is the difference between a full payment and a deposit?
You can now make a deposit on your order by paying a portion of your purchase upfront to get priority access to new stock when it arrives. Customers who have made full payment on their pre-order purchases will have their orders shipped as soon as stock arrives. Customers who have made a deposit on their pre-order will have priority access from the waitlist when new stock arrives after full payment orders have been fulfilled.
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What is the value of the deposit I have to pay?
The deposit will be a portion of the price of your order. Please go to the product page to get the exact value of your deposit.
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How long after I've paid my deposit will I get an email to pay the balance?
Once we recieve stock of the product you want you will receive an email to pay the balance.
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Once I've recieved the email to pay the balance how long do I have to pay?
Once you've recieved the email prompting you to pay the balance, please make the payment within 24 hours. After 24 hours has passed, the next group of customers will be alerted and given the oppurtunity to pay the remainder of the balance.
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How long after I've paid my deposit will it take to recieve my order?
This is dependant on when we recieve stock for your order. We’ll let you know as soon as we’ve allocated the units for your purchase.
Just a reminder that once the balance is paid it doesn’t guarantee your order will be fulfilled immediately. You will be pushed up the priority list and your order will be dispatched when it becomes available.
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Where do I find updates on my purchase
You may access updates on your deposits from Account on your dashboard as well.
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Can I pay the balance in instalments?
Unfortunately not. The remaining balance can only be paid over 1 instalment using a credit card.
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Can I use split the payment balance using multiple different payment methods?
Unfortunately not. The remaining balance can only be paid over 1 instalment using a credit card. You will not be able to use alternative payment methods such as Float, Mobicred, Payflex, etc.
Terms and conditions
- The value of a deposit will be a percentage of the price of the product and may vary by product.
- Customers who have made a deposit on their pre-order or back-order will have priority access when new stock arrives after full payment orders have been fulfilled.
- Customers will receive a notification via email and be directed to the website to pay the balance of their order and will only be able to do so through their account panel on the website. Customers prompted to pay the balance any other way should check with iStore.
- Once recieved the email prompting you to pay the balance, payment needs to be made within 24 hours. After 24 hours has passed, the next group of customers will be alerted and given the oppurtunity to pay the remainder of the balance and secure the stock.
- Once the balance is paid it doesn’t guarantee your order will be fulfilled immediately. Customers will be pushed up the priority list and the order will be dispatched when it becomes available.
- Standard refund terms apply to deposit orders.