Offering the highest trade in values in the world.
Here’s how to get yours:
Calculate your value below
Answer a few quick questions about the phone you are trading in to confirm your estimated trade-in value.
Trade in. Get Cash Back
Visit your nearest iStore or trade in online for a final inspection to confirm your trade-in evaluation. Trade-in and get cash deposited into your bank account.
Your trade-in estimate is subject to change pending a physical inspection in-store or at our trade in centre.
T&Cs apply.
Find out how much you can get back
Select your product to get your estimate in 3 simple steps.
Values are subject to a final physical assessment.
Estimated value is inclusive of additional trade-in support
Benefits of trading in at iStore:
ICARE
All iPhone upgrades at iStore include FREE iCare Plus valued at R1999.
Includes a free screen repair, an extended Apple warranty and now with
Guaranteed Buy Back
WAYS TO TRADE-IN
Start the process online or do it all in-store.
Trade in online and we'll fetch your old iPhone, or visit us in-store for an instant evaluation.
ONLY THE BEST FOR YOU
The highest trade-in values
We offer the best trade-in values not only in South Africa, but the entire world.*
*As per research done in August 2024.
Getting your iPhone ready for Trade in:
Step 1
Back up your device to iCloud, disable "Stolen Device Protection" and then proceed to turn off "Find My iPhone" and visit your nearest iStore.
Step 2
Your trade in value will be confirmed after a physical inspection and diagnostics testing is completed.
Step 3
Get an instant discount against your cash purchase, or get cash back when you upgrade to a new iPhone.
Step 4
And that’s it, you’re all done!
Explore more trade-in options
Not sure which Trade-in option is right for you?
In-store | Contract
Contract price freeze
Get your new iPhone and pay the same contract fees.
T&Cs apply.
In-store | Cash or Contract
Pay less upfront
Get a discount on your new iPhone when you trade in.
Switch to iPhone
Trade in your current Android phone for a new iPhone.
Terms and Conditions apply:
For in-store contracts
Cash back on iPhone trade in for cellular upgrade strictly works against a single iPhone for trade in, not multiple devices.
Cash back will only be available on iPhone trade in. Cash back is currently not available for any other Apple device.
Cash back for cellular contract upgrades is only applicable upon a successful activation of the cellular contract.
Cash back will not be paid prior to receiving the network activation notification. Activation time can vary per network.
Customers must trade in within 30 days after successful contract completion.
Cash back is not applicable for migrating a contract to an existing device. Cash back only applicable when upgrading to a new contract or contract upgrade to a new device only.
Cash back will be limited to a maximum possible payment of R22 000.
Cash back is specific only to individuals contract new lines or upgrades and not business contracts.
Customers only qualify for cash back, once they have provided their banking details.
Customers are required to have a valid South African I.D and proof of their South African bank account details - Cash back is only valid for South African bank account holders.
For in-store cash back offering, EFT are expected to clear within 48 - 72 hours following final approval. Times can vary for transactions over weekends.
Any cash back offering which requires a manual processing will take up to 10 days for processing.
Contracts processed
For contracts processed online, customers may go in store to process the trade in. This may require manual processing and can take up to 10 days to reflect in your bank account.
If interested in cash back, ensure to back up your trade in device, deactivate Find My iPhone and restore settings.
Cash back is applicable for customers coming into an iStore.
Trade in terms and conditions apply.