Trade in and pay less

Trade in and upgrade to a new product today

Trade in your previously loved iPhone, Mac, iPad, Apple Watch, PC Laptop and more for a new product today. Use your trade-in value to discount your new product or choose to come back later with your trade-in value on an iStore Gift Card.

Upgrade to a new iPhone on a Vodacom, MTN or Telkom contract, trade in 1 iPhone and get cash back*. It’s that simple. Pop into your closest iStore to take up this offer.

Calculate value

*Offer only valid on successful completion of a cellular contract. Only 1 iPhone can be traded in. Terms and Conditions apply

Bring in your old iPhone, trade it in and pay up to R15 000 less for your new one. Additionally we’ll give you free iCare Plus – the extended warranty, including screen repair, that keeps your new iPhone new – that’s iPhone at iStore.

Calculate value

Trade in Terms and Conditions apply

+ Free iCare Plus worth R1999 when you upgrade

Find out how much you can get back.

Calculate your trade-in value right now

See how much your product is worth

Get an indicative value of your trade-in using the trade in calculator below.

Get your trade-in evaluated

Have your product evaluated by one of our consultants and lock in your trade-in value.

Instantly discount your new product

Choose an instant discount in-store, cash back online or a gift card to use at a later stage.

Check the options that describe your device.

Please visit an iStore to get an in-store trade in valuation.

The estimated trade-in value of your device

R0

Trade-in options

You can trade in your iPhone through our online portal. Fill in a few details now and we’ll send a courier to collect your iPhone for final evaluation.*

You can also opt to trade in later so we’ll send you this estimated value for when you’re ready.

* We’ll then issue a gift card for the trade in value. If you’re using our Home trade in kit we can credit the card used on the latest iPhone purchase online with the trade in value. Please have your Invoice number ready for the Home Trade in kit.

Trade-in option

You can trade in at your closest iStore and use the value against a new product purchase or get a gift card to use later on.

Please type in your email address and we’ll send you the estimated trade in value along with next steps.

Your Email has been successfully added.

This trade-in value is subject to a visual grading assessment and functional testing in-store or at our trade in centre.

Customers to bring original ID Book / Card to store in order process a trade in.

Trade-in values are subject to change.

Customer contact information




Number format: 0781235468

Number format: 0781235468

Email format: customer@example.com

Address





Details of product being traded-in 


Not sure where to find your iPhone's IMEI Number? Check here: https://support.apple.com/en-za/HT204073 or on your device, go to Settings>General>About and scroll down to IMEI.

General condition of the device(e.g scratches, cracks etc). 400 character limit.


It is located in the subject line of the order confirmation email you received for your new iPhone.
Device Photos

Supported file formats: png, jpeg, pdf

Supported file formats: png, jpeg, pdf

Supported file formats: png, jpeg, pdf
Confirmation & Acceptance

We will not be able to process the trade-in if the 'Find my iPhone' App is still activated on your iPhone. Not sure how to de-activate? Click here for details: https://support.apple.com/et-ee/guide/icloud/mmfc0eeddd/icloud


Final value is dependent on physical inspection at the Trade-In Centre. Once the final value has been accepted, the device cannot be returned thereafter. I further accept that the refund is done via credit card, this will strictly be done to the card used for the new device order.


Why trade in at iStore

There's no reason to go anywhere else.

Best value

Get higher than market value for your trade-in.

Reduced contracts

Use your trade-in value to decrease the cost of an iPhone contract. Only applicable on new contracts or upgrades.

Buy now, or later

The iStore Gift card you’ll receive when you trade in your old products is valid for up to 3 years from your trade-in date.

Uncapped values

There’s no maximum Rand value that you could exceed, even if you trade in up to 5 Apple products.

Get a new product every year

Use your trade-in value every year when you trade up.

SAVE up to R16 000 on a new Mac when you trade in

Trade in T&Cs apply.

SAVE up to R10 000 on a new Mac when you trade in

SAVE up to R10 000 on a new iPad when you trade in

Trade in T&Cs apply.

SAVE up to R8000 on a new iPad when you trade in

SAVE up to R5200 on a Apple Watch when you trade in

Trade in T&Cs apply.

SAVE up to R4000 on a Apple Watch when you trade in

Trade in. Trade Up. Make a difference.

Save thousands on your new iPad when you trade in your old one and we will contribute your old iPad to the iStore Education #MyFutureMatters Programme. Your old iPad will help matric learners in need succeed in their education, despite the challenges faced by COVID-19.

Upgrade to a new iPhone on Vodacom, MTN or Telkom with free iCare Plus - the extended warranty including screen repair. Shop hundreds of deals available and pick the iPhone and contract that’s right for you – that’s iPhone at iStore.

Apply now

+ Free iCare Plus worth R1999 when you upgrade

For full trade in terms and conditions, click here