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Trade in and pay less

Trade in and upgrade to a new product today

Trade in your previously loved iPhone, Mac, iPad, Apple Watch, Windows Laptop and more for a new product today. Use your trade-in value to discount your new product or choose to come back later with your trade-in value on an iStore Gift Card.

Get up to R15 000 cash back
when you trade in and upgrade to a new iPhone contract in-store.

*Offer only valid on successful completion of a cellular contract.

Only 1 iPhone can be traded in against a new cellular contract. Trade in T&Cs apply.

Get up to R15 000 cash back when you trade in and upgrade to a new iPhone contract in-store.

Bought an iPhone online recently?

Trade in using the online tool and we’ll fetch your old iPhone, evaluate it and give you cash back into your credit card.

Offer only valid for 1 traded in phone.

Not buying but still want to trade in?

Bring your current iPhone (or another Apple product) in store and we’ll do a physical inspection. The final trade in value will be issued as a gift card which you can use later.

Trade in up to 5 Apple products.

Upgrading to a new iPhone contract?

Bring your current iPhone with you in store and we’ll give you cash back after a physical inspection.

Offer only valid for 1 traded in phone

SAVE up to R16 000 on a new Mac
when you trade in

Values issued online are estimations only and are subject to a product inspection.

Mac trade in only available in-store. Trade in T&Cs apply.

SAVE up to R16 000 on a new Mac when you trade in

Trade in appointment

Book a trade in appointment or pop into one of our stores nationwide to have your Mac assessed by one of out technicians.

Product back up

Back up your product and make sure it is fully charged before coming into store.

Trade-in value

If you’re happy with the final value, you can use this to get a discount on a new product or opt for a gift card to use later on.

SAVE up to R10 000 on a new iPad
when you trade in

Values issued online are estimations only and are subject to a product inspection.

iPad trade in only available in-store. Trade in T&Cs apply.

SAVE up to R10 000 on a new iPad when you trade in

Trade in appointment

Book a trade in appointment or pop into one of our stores nationwide to have your iPad assessed by one of out technicians.

Product back up

Back up your product and make sure it is fully charged before coming into store.

Trade-in value

If you’re happy with the final value, you can use this to get a discount on a new product or opt for a gift card to use later on.

SAVE up to R5 200 on a new Apple Watch
when you trade in

Values issued online are estimations only and are subject to a product inspection.

Apple Watch trade in only available in-store. Trade in T&Cs apply.

SAVE up to R5200 on a Apple Watch when you trade in

Trade in appointment

Book a trade in appointment or pop into one of our stores nationwide to have your Apple Watch assessed by one of out technicians.

Product back up

Back up your product and make sure it is fully charged before coming into store.

Trade-in value

If you’re happy with the final value, you can use this to get a discount on a new product or opt for a gift card to use later on.

Get up to R10 000 to use on a new Mac
when you trade in your Windows Laptop

Values issued online are estimations only and are subject to a product inspection.

Windows laptop trade in only available in-store. Trade in T&Cs apply.

Get up to R13 000 to use on a new Mac when you trade in your Windows Laptop

Windows Laptop trade in now available at iStore

Find out how much you can get back.

Calculate your trade-in value right now

See how much your product is worth

Get an indicative value of your trade-in using the trade in calculator below.

Get your trade-in evaluated

Have your product evaluated by one of our consultants and lock in your trade-in value.

Check the options that describe your device.

Please visit an iStore to get an in-store trade in valuation.

The estimated trade-in value of your device

R0

Trade-in options

You can trade in your iPhone through our online portal. Fill in a few details now and we’ll send a courier to collect your iPhone for final evaluation.*

You can also opt to trade in later so we’ll send you this estimated value for when you’re ready.

* We’ll then issue a gift card for the trade in value. If you’re using our Home trade in kit we can credit the card used on the latest iPhone purchase online with the trade in value. Please have your Invoice number ready for the Home Trade in kit.

Trade-in option

You can trade in at your closest iStore and use the value against a new product purchase or get a gift card to use later on.

Please type in your email address and we’ll send you the estimated trade in value along with next steps.

Your Email has been successfully added.

Customer contact information




Number format: 0781235468

Number format: 0781235468

Email format: customer@example.com

Address





Details of product being traded-in 


Not sure where to find your iPhone's IMEI Number? Check here: https://support.apple.com/en-za/HT204073 or on your device, go to Settings>General>About and scroll down to IMEI.

General condition of the device(e.g scratches, cracks etc). 400 character limit.


It is located in the subject line of the order confirmation email you received for your new iPhone.
Device Photos

Supported file formats: png, jpeg, pdf

Supported file formats: png, jpeg, pdf

Supported file formats: png, jpeg, pdf
Confirmation & Acceptance

We will not be able to process the trade-in if the 'Find my iPhone' App is still activated on your iPhone. Not sure how to de-activate? Click here for details: https://support.apple.com/et-ee/guide/icloud/mmfc0eeddd/icloud


Final value is dependent on physical inspection at the Trade-In Centre. Once the final value has been accepted, the device cannot be returned thereafter. I further accept that the refund is done via credit card, this will strictly be done to the card used for the new device order.


The final trade in value may be different to the estimated trade in value, as this is subject to a final visual-grading assessment and functional testing in-store or at our trade in centre.

Customers must bring an original ID Book / Card to store in order process a trade in.

Trade-in values are subject to change.

Why trade in at iStore

There's no reason to go anywhere else.

Best value

Get higher than market value for your trade-in.

Reduced contracts

Use your trade-in value to decrease the cost of an iPhone contract. Only applicable on new contracts or upgrades.

Buy now, or later

The iStore Gift card you’ll receive when you trade in your old products is valid for up to 3 years from your trade-in date.

Uncapped values

There’s no maximum Rand value that you could exceed, even if you trade in up to 5 Apple products.

Get a new product every year

Use your trade-in value every year when you trade up.

Trade in Terms and Conditions

iStore offers you the opportunity to trade in your used iStore products (the "Trade-in Product") in exchange for a discount in any of the iStore’s new products ("New Products").

The value of the Trade-in Product will be used as part payment for the New Product or you may elect to receive a store voucher (“Trade-in Voucher”) to the value of the Trade-in Product.

Click here for trade in terms and conditions