We thought different. Finance your products with iStore flex

Introducing our most flexible payment plan yet

We got to thinking about contracts and payment plans. And we found a lot to be improved on. It’s almost as if everything’s been designed to keep flexibility at bay.
We like flexibility, we like choice, and most of all we like you getting your Apple products on your terms. Your choice to own, trade in or upgrade any time you like, connected to any network.

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Why iStore flex

Apple products, on your terms

Complete flexibility

You’re in control - from determining the price, number of months and even to include a connectivity package or not.

Zero Penalty Fees

Pay up and exit your payment plan whenever you like. Think less 36 months, and more like 3-6 months.

Future Trade-in

Choose to hand back your product when your term ends, drastically reducing your monthly payments.

Once traded-in, seamlessly upgrade to a newer product on a new payment plan.

Or you could settle the future trade in value of your new product and keep it. It’s entirely up to you.

Reduced payments

Reduce your monthly payments with an upfront deposit. (either as a cash amount or trade-in)

Current or new sim

Keep your current sim, or keep your number and get a connectivity package from any network.

Frequently Asked Questions

  • What is iStore Flex?

    iStore Flex is a new offering at iStore allowing you to customise your payment plan for iPhone, iPad, or Mac. Tailor your monthly instalment by choosing the financing term (3 to 36 months), deciding on a forward trade-in option, and selecting an upfront trade-in for your device.

  • What documents do I need for the application?

    To complete your application, you'll need to submit your ID, proof of address (not older than 3 months), latest payslip, and latest 3 months' bank statement. For self-employed applicants, additional documents may be required, and a consultant will communicate this when requesting documents.

  • How does iStore Flex differ from other Cellular Network Provider offers?

    iStore Flex lets you fund your device independently from your SIM card subscription. Enjoy flexible financing terms, competitive upfront trade-in deals, and the option for forward trade-ins. Settle your contract early and upgrade hassle-free without extra costs.

  • What is future trade-in?

    Future trade-in requires a balloon payment on the last month of your finance term to fully own the device. Alternatively, you can trade in the device to settle the outstanding residual amount. Terms and conditions apply.

  • Can I trade in my current device?

    Yes, you can trade in your iPhone, Mac, iPad, Apple Watch, Android Phone, or Windows Laptop at selected participating stores*. Standard trade-in terms and conditions apply.

Terms and conditions

iStore Financial Services contracts at iStore

  1. ZAO Tech Financial Services Proprietary Limited t/a iStore Financial Services is a registered credit provider (NCRCP18437).
  2. ZA Online Stores (Pty) Ltd t/a iStore (“iStore”) is a reseller of iStore Financial Services financing contracts and will perform the contract application on the customers behalf.
  3. iStore undertakes to process and use customer Personal Data only for the purpose for which it has been collected and undertakes that this processing will be carried out in accordance with any notice, consent or other requirement which may be required by any applicable law from time to time.
  4. Contract applications are processed in line with iStore Financial Services credit policies and procedures.
  5. Queries related to the devices that form part of a contract application order (including iPhone, Mac, iPad or accessories) must be referred to iStore through one of its customer contact channels.
  6. The device/s selected is/are the choice of the customer and that the/their features, capacity, colour and functionality are relevant to a customers' needs.
  7. The device finance (price) plan selected is the choice of the customer and the conditions and billing of the instalment and any additional benefits therein have been explained, including any monthly billing, once-off residual values payments and once-off charges.
  8. Products acquired by means of a successful contract application via iStore Financial Services (through its affiliate iStore )will be subject to the standard iStore returns and repairs' policy.
  9. The device taken out, on contract basis, is only returnable based on technical faults as determined by an Apple Authorised Service Centre (of which iStore is one).
  10. VAS (Value added Services) or insurance amendments applicable to the contract and device/s must be done by the customer by contacting the relevant entity.
  11. It is the responsibility of the customer to insure the newly contracted device.
  12. A standard once-off initiation fee may be applicable to facilitate an application.
  13. All iStore Financial Services terms and conditions apply as noted in the Instalment Sale Agreement.
  14. For early upgrades, there may be financing outstanding on a previous contract and this outstanding finance must be settled upfront before entering into a new contract.
  15. Trade-in your device at one of our participating stores: iStore Centurion, iStore Sandton Drive, or iStore Somerset. Please bring your trade-in device to one of these locations to complete your iStore flex trade-in.
  16. Up to 5 devices can be traded in towards the iStore flex application, however, the full trade-in value must be utilised in a single transaction and cannot be carried over for future use.