Please note: If stores are busy, customers may have to wait outside for a short period before entering.
In terms of the Risk-Adjusted Strategy published on 3 May 2020, for the Communication and Digital Technologies sector, iStore is required to screen all their customers. As such we have to ask you the following questions:
Unfortunately, if you answer “yes” to any of the following questions, we cannot allow you to enter our store.
Thank you for understanding.
We maintain these measures as a commitment to the safety of our staff and customers.
Fever, chills or sweating
New or worsening cough
Redness of eyes
Fatigue, weakness or tiredness
Aching throughout the body
Nausea, vomiting or diarrhoea
Loss of smell or taste
Temperature in excess of 37.3°
Guidelines for sanitising packaging
Your product will be packaged under strict hygiene controls at our warehouse.
Once you have received your product, please handle the brown box delivered to you with gloves if possible. Once the brown box has been opened, transfer the inner product without touching it if possible. Dispose of the brown box and remove gloves.
You may wipe the outer plastic layer of your product packaging with disinfectant.
PLEASE DO NOT use any disinfectant wipes, spray or cleaner on the product itself (once removed from packaging). Any damage caused as a result of this will void your warranty.