Just Launched

Trade in and trade up, online

Trade in your previously loved iPhone online today. Start the process from the comfort of your own home.

Online Trade-In in a box

Customer contact information




Supported file formats: png, jpeg, pdf

Number format: 0781235468

Number format: 0781235468

Email format: [email protected]

Number format: 0781235468
Address





Details of product being traded-in 



Not sure where to find your iPhone's IMEI Number? Check here: https://support.apple.com/en-za/HT204073 or on your device, go to Settings>General>About and scroll down to IMEI.

General condition of the device(e.g scratches, cracks etc). 400 character limit.

Please enter your Sales order number e.g OLO0000110010. It is located in the subject line of the order confirmation email you received for your new iPhone.
Device Photos

Supported file formats: png, jpeg, pdf

Supported file formats: png, jpeg, pdf

Supported file formats: png, jpeg, pdf

Supported file formats: png, jpeg, pdf

Supported file formats: png, jpeg, pdf

Supported file formats: png, jpeg, pdf
Confirmation & Acceptance

We will not be able to process the trade-in if the 'Find my iPhone' App is still activated on your iPhone. Not sure how to de-activate? Click here for details: https://support.apple.com/et-ee/guide/icloud/mmfc0eeddd/icloud


Final value is dependent on physical inspection at the Trade-In Centre. Once the final value has been accepted, the device cannot be returned thereafter. I further accept that the refund is done via credit card, this will strictly be done to the card used for the new device order.


Your account for everything iStore.